Sometimes employers have spam blockers and a firewall that may be preventing responses from our helpdesk. If you are not receiving an automatic response after submitting a help & support ticket and/or haven't heard back from us within two business days, please do the following:
Check your spam folder.
Add support@mnttcp.com to your contact list for your email address book.
If that does not work, contact your IT department and ask them to put support@mnttcp.com on the allowlist for your organization. This will help ensure that support responses from the TTCP are received.
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